At Service Quality, we pride ourselves on:
- Quality Product
- Quality Services
- Quality Measurement
We specialise in ITIL and Service Management which is our core focus and expertise. Click on the links below to view more information regarding our product range.
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Cherwell Service Management® (CSM) is a fully integrated Service Management software solution for your Service Desk, Help Desk, or external support. CSM is a web-enabled product built from the ground up using Microsoft's® .NET technology and out-of-the-box Pink Elephant® Verified ITIL® V3 best practices. CSM is offered using a traditional licensing model or "as a service" (SaaS).
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Capisce Survey has been designed for integration and automation from the beginning. This means that integrating Capisce Survey with other applications is very easy allowing the system to send out surveys based on events from other applications such as your Service Desk system. For example an invoice has been created with a specific product or a Helpdesk request that has been closed.
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