Cherwell Service Management provides comprehensive out of the box reports. Reports can be viewed using Cherwells built in Reporting Tool, Excel, Crystal Reports or SQL Reporting Services.

Customisable Service Management Dashboards give you the information you need to make the right decisions.

Role based dashboards showing workload lists, prioritisation of Incidents, graphical dynamic data

Use Cherwell Release Management to ensure that all aspects of a Release are considered together.

Integrate with Change Management and the Forward Schedule of Change Calendar

Use Cherwell Problem Management to minimise adverse effects on the business

Use Cherwell Service Management (CSM) for Incident Management to restore normal service operation as quickly as possible

News and Announcements for Cherwell Service Management