Cherwell Service Management® (CSM) is a fully-integrated, web-enabled IT Service Management (ITSM) software solution built from the ground up using Microsoft's® .NET technology and out-of-the-box - Pink Elephant® Verified ITIL® V3 best practices.

Use Cherwell Problem Management to minimise adverse effects on the business

Use Cherwell Service Management (CSM) for Incident Management to restore normal service operation as quickly as possible

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