In a recent customer satisfaction survey, 100% of Cherwell customers surveyed said they would recommend Cherwell Service Management. Since most our business comes from word-of-mouth referrals, we make taking care of customers our #1 priority.
Service Quality is an Australian based company specialising in IT Service Management Solutions and ITIL. Our Product range includes Cherwell Service Management and Capisce Enterprise Feedback Surveys.
Cherwell Service Management® (CSM) is a fully integrated IT Service Management (ITSM) software solution for your ITIL Service Desk, Help Desk or external support. Cherwell's CSM is a web-enabled product built from the ground up using Microsoft's® .NET technology and out-of-the-box Pink Elephant® Verified ITIL® V3 best practices. Cherwell Service Management is offered using a traditional licensing model or "as a service" (SaaS). Designed for the global enterprise company - but priced for the mid-market - Cherwell Service Management (CSM) is the most customisable system on the market today.
With Cherwell Service Management you have the option of implementing as much or as little ITIL® best practices out-of-the-box, with Incident, Problem, Change, Configuration, Release, Service Level Management, Service Catalog and more!
The Capisce Survey application enables surveys to be sent to an audience based on events in other applications. Integrate with your existing Service Management tool...or in fact, any application you like.
Cherwell Service Management is the first SaaS 3.0 service desk solution you'll never outgrow. We've incorporated the latest enterprise-class scalability, configurability and integration technology—making it the most compelling value on the market today - Guaranteed. More
“Cherwell Software offers enterprise power at a mid-market price—a truly compelling value!” ~Luke Smith, ORAU
With Cherwell Service Management you have the option of implementing as much or as little ITIL® best practices out-of-the-box, with Incident, Problem, Change, Configuration, Release, Service Level Management, Service Catalog and more! More
“Cherwell Software provides a great development environment.” ~ Rosetta Stone
